What is a billing cycle?

A billing cycle is defined as the time between the end of one billing date to the next billing date. 

You’ll have an “anchor date”, which is the day that your first subscription or package purchase was made. Your subscription is renewed on every anchor date of a new month. 

Example:
if you purchased your monthly subscription on January 15th, your subsequent charges will be made every month on the 15th. 

*If you purchase on the 31st of a month, your February charge will be on the 28th and on the 30th for any 30-day months.

Monthly subscription hours do not roll over and must be used within the billing cycle month. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us