What happens when a course or a single session is cancelled by Fluent City?
Course cancellation by Fluent City
Fluent City reserves the right to cancel a course if there are fewer than four (4) students enrolled. If a course is cancelled due to low enrollment, students will be notified by email two (2) weeks before the initially scheduled start date for in-person group courses, and one (1) week before the initially scheduled start date for group online courses.
Students will have the option to register to a different class, convert their credit to a voucher which can be applied to a future group course or a private lessons package, or get a full refund.
Session cancellation by Fluent City
Fluent City may cancel a session for reasons including (but not limited to) inclement weather. Our Student Success advisors will notify you of any changes to your Group Course class schedule. We’ll likely add an extra session at the end of the class session on the same day and time the class usually meets a makeup date.
If there is no room available for the same day and time, we’ll make sure we find a good place and time for this makeup class!