What do I do if I have to reschedule a lesson?
We understand that things come up and you might need to reschedule your lesson from time to time. Please give us 24 hours notice if you need to cancel a lesson.
- If you inform your teacher with more than 24 hours notice, you can work with them directly to find another time that is convenient for both of you to meet.
- If you have to cancel a lesson with less than 24 hours notice, we will subtract this lesson from your monthly total, since our teachers work hard to prepare for the lessons. Please email your teacher and copy [email protected] to inform us of last-minute schedule changes.
If you find that you are frequently rescheduling lessons, feel free to reach out to [email protected] and we’ll work with you to adjust your schedule or subscription to make sure that you are set up for success.