What is your refund policy?

It’s pretty generous. You have until seven days prior to the start date of your class to make any cancellations or same-level transfers. After that, refunds cannot be offered under any circumstance and for transfers, there may be a fee. (Exception: If you’re in an incorrect level placement for a language class, we’ll make sure to get you into the right one. We want you to fit in perfectly with your Fluent City class.)

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